Welcome to Divine Era Herbal. By accessing or using our website and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.

1. General

• This website is owned and operated by Divine Era Herbal.

• By using our website, you agree to be bound by these Terms & Conditions along with our Privacy Policy, Shipping Policy, and Refund Policy.

• We reserve the right to update or change these terms at any time without prior notice.

2. Products & Usage

• All our products are made with natural and herbal ingredients.

• Results may vary from person to person depending on skin type, hair type, and lifestyle.

• Our products are for external use only. Please conduct a patch test before use. We are not liable for allergic reactions or side effects.

3. Orders & Payments

• Orders can be placed through our official website, Amazon, Flipkart, or other authorized channels.

• We accept payments via Razorpay and other available options.

• Once an order is confirmed, it cannot be cancelled after dispatch.

4. Shipping & Delivery

• We usually dispatch orders within 2–5 business days.

• Delivery timelines depend on your location and courier service.

• Any delay caused by courier/logistics is beyond our control.

5. Returns & Refunds

• Please refer to our Refund & Cancellation Policy for details.

• Damaged or wrong products must be reported within 48 hours of delivery with proof (images/video).

6. Intellectual Property

• All content, product descriptions, images, and logos on this website are the property of Divine Era Herbal.

• Unauthorized copying, distribution, or use is strictly prohibited.

7. Limitation of Liability

• We are not responsible for any misuse of our products.

• Divine Era Herbal is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

8. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.